A federal judge has ordered that fired Southwest Airlines flight attendant Charlene Carter’s religious discrimination lawsuit against the company and its union would proceed to trial, after the judge denied a request to dismiss the lawsuit. The case, known as Carter v. Transport Workers Union of America Local 556, civil action 3:17-cv-2278, is pending in…
Southwest Flight Attendant Fired Over Pro-Life Views to Have Her Day in Federal Court, Judge Rules
Southwest Airlines Faces Staffing Challenge as Travel Rebounds
Southwest Airlines Co on Thursday forecast a “solid” profit for the current quarter and full-year, but said staffing woes were making it harder to keep pace with booming travel demand. The company said a sharp recovery in travel bookings in March helped lift its monthly revenue above 2019 levels for the first time since the…
Southwest Airlines Apologizes After Thousands of Flights Hit With Cancellations and Delays
Southwest Airlines, one of the largest low-cost carriers in the world, issued a public apology after thousands of flights got canceled or delayed on Saturday. The airline’s operations were affected by an “intermittent technology issue” as well as “ongoing weather challenges in Florida,” Southwest said in a travel advisory. “We offer our heartfelt apologies for…
Southwest Airlines Apologizes After Thousands of Flights Canceled or Delayed
Southwest Airlines, one of the world’s largest low-cost carriers, issued a public apology after thousands of flights were canceled or delayed early on April 2. The airline’s operations were affected by an “intermittent technology issue” as well as “ongoing weather challenges in Florida,” Southwest said in a travel advisory. “We offer our heartfelt apologies for…
Southwest’s New Fare: Big Deal or Meh?
After weeks of hints, Southwest announced its new fare last week. Any time a big airline makes such a portentous announcement, you need to take a look — and answer seven questions. 1. What’s New? The new Wanna Get Away Plus fare sits above the line’s lowest offering, Wanna Get Away, and below Anytime, its…
3,000 United Employees Sick With COVID-19, Flights Rescheduled
United Airlines is canceling near-term flights amid a surge in COVID-19 infection cases resulting in almost 3,000 employees calling in sick as a recent memo from the CEO upheld the company’s stance on vaccine mandates. “In addition to impacting our operation and our customers, I also know that Omicron has affected the personal well-being of…
Southwest Airlines Staff Member Hospitalized Following Report Passenger Assault
A Southwest Airlines staff member was hospitalized after an alleged assault on Saturday at Dallas Love Field. In contrast with some early media reports, the airline noted the employee was not a flight attendant, but an operations agent, The Hill reported. The reported attack took place during the boarding process for a New York City…
Southwest Offering Incentives to Retain Airline Staff During Holidays
Southwest Airlines on Saturday, in an internal memo, offered employees a variety of new attractive incentives to prevent travel disruptions and flight cancellations over the upcoming holiday season. The airline is offering up to 120,000 Rapid Rewards points, valued at more than $1,400, to pilots, flight attendants, and other employees. Based on the note, flight…
Southwest Airlines Worker Hospitalized After Passenger Punches Her in Head, Texas Authorities Say
By Simone Jasper From The Charlotte Observer A Southwest Airlines worker was hospitalized after a passenger punched her, Texas officials said. Arielle Jean Jackson, 32, had boarded a plane at Dallas Love Field when police said she got into an argument with an operations agent on Saturday, Nov. 13. After Jackson was told to get…
Couple Flying to Vegas Shocked to Find Their Chihuahua Hiding Inside Suitcase at Luggage Counter
What started as a Texas couple’s getaway to Las Vegas led to a hilarious surprise at the Southwest Airlines luggage counter—when they opened up their bag and found a stowaway Chihuahua inside. The Lubbock couple, Jared and Kristi Owns, packed their bags on the night of Sept. 25, intending to leave their dog, Icky, and…
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