Rogers Communications Inc. will now spend $261 million to physically split its wireless and wireline networks following the July 8 outage and says it is not in a position to quantify the direct economic losses caused by the disruption. The comments come in a Aug. 22 letter requested by the Canadian Radio-television and Telecommunications Commission…
Rogers, Shaw, Quebecor Sign Definitive Agreement on Planned Sale of Freedom Mobile
Rogers Communications Inc. and Shaw Communications Inc. have signed a definitive agreement with Quebecor Inc. that will see the Montreal-based telecom company acquire wireless carrier Freedom Mobile Inc. Rogers will sell Shaw-owned Freedom to Videotron Ltd., which is owned by Quebecor, for $2.85 billion in a deal it hopes will appease the concerns of federal…
Rogers to Spend $150 Million on Customer Credits After July 8 Outage
Rogers Communications Inc. acknowledged Wednesday it has work to do in building customer trust after its massive network outage earlier this month and that it expects to spend $150 million on customer credits related to the outage. The figure came as the Toronto-based cable, wireless and media company reported its second-quarter financial results, including a…
Rogers Extends Deadline to Close $26-Billion Takeover of Shaw to Dec 31
Rogers Communications Inc. has extended the deadline of its $26-billion proposed merger with Shaw Communications Inc. to Dec. 31 as the company’s second quarter profit jumps. The deadline for the deal to close was previously extended to July 31. On the company’s earnings call with analysts Wednesday, CEO Tony Staffieri said the decision to move…
Rogers to Invest $10 Billion to Improve Reliability
Rogers will be investing $10 billion over the next three years to enhance the reliability of its services, says the company’s president and CEO. In a statement on July 24, Tony Staffieri said the plan includes having the wireless and internet services physically separated to create an ‘always on’ network to ensure customers don’t experience…
Rogers Says It Couldn’t Have Restored Emergency Services Any Faster During Outage
TORONTO—Rogers Communications Inc. says in a submission to the federal telecom regulator that it could not have restored emergency services any faster during a widespread service outage earlier this month that crippled the company’s networks and affected millions of customers across Canada. New details about the extent of the disruption were also included in the…
Rogers Names New Chief Technology Officer Just Weeks After Massive Outage
Rogers Communications Inc. has a new chief technology officer just weeks after a service outage that crippled the company’s networks and affected millions of customers across Canada. In a statement, Rogers confirmed that Jorge Fernandes will be stepping down from his role as chief technology and information officer, effective immediately. The telecom giant says Ron…
Industry Minister Suggests Rogers Outage Could Weigh on $26-Billion Shaw Deal
New comments from federal Industry Minister François-Philippe Champagne suggest last week’s massive outage at Rogers Communications Inc. could weigh on the telecom provider’s proposed $26-billion takeover of Shaw Communications Inc. In an interview in Calgary, Champagne said last Friday’s outage that saw more than 12 million Canadians lose cell phone and internet service will be…
House of Commons Industry Committee to Investigate Rogers Outage
OTTAWA—The House of Commons industry committee will study the massive Rogers Communications outage that left millions of Canadians in a communications blackout for more than 15 hours last week. MPs on the committee agreed unanimously to probe what happened during a special meeting today. The July 8 outage affected Rogers mobile and internet users, knocking…
House of Commons Industry Committee to Discuss Investigating Rogers Outage
The House of Commons industry and technology committee is set to meet today to discuss launching an investigation into the Rogers Communications Inc. outage. Last Friday’s outage lasted more than 15 hours, affecting mobile and internet users, knocking out ATMs, shutting down the Interac payments system and preventing calls to 911 services in some Canadian…
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