Rogers Communications Inc.’s move to credit its customers with the equivalent of five days of service following the massive outage that crippled its network last week is “wholly inadequate,” a legal expert said. “Five days is predicated on the possible belief that damage to individuals and small and medium-sized businesses can be quantified solely on…
Far-Reaching Implications of Rogers Outage Shows Need for Competition: Expert
A widespread Rogers Communications Inc. outage that caused trouble for 911 services, retailers and transit operators Friday had many warning the incident is a sign that monopolistic telecommunications companies need more competition. “The outage is illuminating the general lack of competition in telecommunications in Canada,” said Vass Bednar, executive director of McMaster University’s master of…
Apple Services Including App Store Resume After Outage for 2nd Straight Day
Apple Inc.’s Apple Music, mobile App Store, and Podcasts resumed services on Tuesday, after facing outages for a second consecutive day, according to the company’s system status page. Tuesday’s outage also affected Mac App Store, users of Apple Card, Apple Books, iCloud Web Apps, and Weather. The outage on Monday affected 11 of Apple’s services,…
British Airways Cancels All Short-Haul Flights From Heathrow After IT Outage
British Airways has cancelled all short-haul flights from Heathrow until midday and further disruption is expected throughout Saturday due to ongoing technical issues. The airline said the problem, which may also cause delays for its customers using Gatwick and London City Airport, is related to a hardware issue and is not because of a cyber…
Twitter Says Investigating Errors on Website
Twitter Inc. said on Friday it was experiencing an elevated number of application programming interface errors and is currently investigating the issue. Application programming interface, or API, is a set of protocols for building and integrating application software. Downdetector, which tracks outages by collating status reports from a number of sources, including user-submitted errors on…
Analysis: Outage Shows How Amazon’s Complex Cloud Makes Backup Plans Difficult
Major companies using Amazon.com‘s data services got a painful lesson this week about how the complexity and market dominance of the company’s cloud unit make it difficult to back up their data with other providers, analysts and experts told Reuters. Amazon said that an “an impairment of several network devices” in its Amazon Web Services…
Amazon’s Cloud Computing Services Struck by Major Outage
Amazon’s cloud computing services, which supply a range of top companies in the world, went down Tuesday. Amazon and other websites were affected beginning around 10:15 a.m. on Tuesday morning. Amazon told users it was seeing an impact to multiple application programming interface in the eastern region of the United States. “This issue is also affecting…
T-Mobile to Settle US Probe Into 2020 Outage for $19.5 Million
WASHINGTON—T-Mobile USA agreed to settle a U.S. probe for $19.5 million after a massive 2020 outage led to more than 20,000 failed 911 emergency calls. The settlement was prompted by a Federal Communications Commission investigation into a more than 12-hour outage in June 2020 that led to congestion across No. 3 wireless carrier T-Mobile’s networks,…
Tesla App Coming Back Online After Server Outage, Musk Says
November 20, 2021
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Tesla Inc. chief Elon Musk said on Friday that the company’s mobile application was coming back online after an app server outage earlier prevented many owners from connecting to their cars. Musk was responding to a Tesla owner’s tweet, who said that he was experiencing a “500 server error” to connect his Model 3 through…
Google Cloud, Snapchat, Spotify Back up Following Outage
Thousands of websites experienced outages as a Google Cloud confirmed a technical issue, which affected major services including Snapchat, Spotify, Discord, and more on Tuesday. But as of 2 p.m. ET, Snapchat, Spotify, and Discord appeared to be coming back online. According to a bulletin posted by Google at around 1 p.m. ET, “We are experiencing…
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