Less than four hours before departure, Ryan Farrell was surprised to learn his flight from Yellowknife to Calgary had been cancelled. Air Canada cited “crew constraints” and rebooked him on a plane leaving 48 hours after the June 17 flight’s original takeoff time. Farrell was even more surprised six weeks later, when he learned his…
Air Canada Denying Passenger Compensation Claims for Staff Shortages, Citing Safety
Air Canada Reports Q2 Loss, Posts a Nearly Five-Fold Jump in Revenue
Air Canada reported a second-quarter loss of $386 million compared with a loss of $1.17 billion a year earlier, and says it saw a nearly five-fold increase in revenue. The airline says its loss for the three months ended June 30 totalled $1.60 per diluted share, compared with a loss of $3.31 per diluted share…
Passengers, Advocates Cry Foul on Air Canada Compensation
Passengers and advocates say Air Canada is giving them the runaround on refunds, compensation and reasons cited for flight delays and cancellations—including a case of harsh weather highlighted nearly two weeks in advance. Despite thousands of scrapped flights and late arrivals, customers are struggling to file successful complaints and navigate the nuances of complex regulations…
Air Canada Temporarily Bans Pets From Baggage Hold, Cites Delays
MONTREAL—Air Canada said on Wednesday it will not allow animals in the baggage hold until Sept. 12 due to “longer than usual” delays at airports, as carriers and airports wrestle with complaints over lost luggage and long lines. Airlines in Europe, the United States and Canada are cancelling and delaying flights due to staffing shortages…
Air Canada, Pearson Again Rank No.1 in Delays Worldwide; Montreal Check-In Freezes
Air Canada and Toronto’s Pearson airport again claimed the top spots for flight delays on Tuesday, marking at least four days in a row where the country’s biggest airline has placed No. 1 of any large carrier worldwide. Air Canada saw 65 percent of its flights arrive late, while Jazz Aviation, which provides regional service…
New Brunswick Cabinet Minister Blasts Air Canada for Cancellation
New Brunswick’s education minister is lashing out at Air Canada, saying the airline is incompetent because it decided on the weekend to cancel a Monday flight that would have taken him and four officials to a meeting in Regina. Dominic Cardy posted a series of tweets Saturday, saying the cancellation — announced earlier that day…
Air Canada to Cut Flights This Summer Citing ‘Unprecedented Strains’ on Travel Operations
Air Canada is cancelling more than 15 percent of its daily flights this summer as the industry struggles with “unprecedented and unforeseen strains” on its operations amid an overwhelming travel resurgence. The move will see the airline cutting 77 round trips (or 154 flights) on average per day in the months of July and August….
Air Canada to Cut Flights This Summer Due to ‘Unprecedented Strains’ on Travel Operations
Air Canada is cancelling more than 15 percent of its daily flights this summer as the industry struggles with “unprecedented and unforeseen strains” on its operations amid an overwhelming travel resurgence. The move will see the airline cutting 77 round trips (or 154 flights) on average per day in the months of July and August….
Air Canada Cancelled Nearly 10 Percent of Flights at Toronto Pearson in First Week of June
Air Canada has cancelled roughly 10 percent of flights at the Toronto Pearson International Airport in the first week of June, due to increased passenger inflows, staff shortages, and security delays caused by COVID-19 restrictions. Air Canada’s more than 350 flight cancellations from June 1 to June 7 were split between arrivals and departures, The Globe…
Former NHL Player Blasts Toronto Pearson, Air Canada After Series of Cancelled Flights and Delays
Former National Hockey League player Ryan Whitney blasted Toronto Pearson International Airport and Air Canada for the chaotic handling of cancelled flights and delays, which left him stranded at the airport overnight. The former professional hockey player for the Pittsburgh Penguins was heading to Boston, Massachusetts, from Edmonton on Sunday when his connecting flight in Toronto was…
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