Category: Tim Hortons

Tim Hortons to Launch Credit Card Through Mobile Rewards App

Tim Hortons is launching a credit card that can be used through its mobile app, the latest move into an increasingly competitive rewards space. Tims Financial is a new division of Tim Hortons that will offer a no-annual-fee Mastercard powered by Neo Financial, the company said in a press release Wednesday. The card will be…


New Operator Hopes to Re-Vamp Once Popular Fried Chicken Chain in China

“A 200-meter-long queue, 8-hour-wait-time, just for a Popeyes fried chicken,” a Chinese news outlet described the huge fanfare at Popeyes’ flagship store in Shanghai on its opening day. Three years later, the once-sizzling brand has shuttered all its stores in China. TH International announced in February that it will take over the operation of the…


Ontario Grandma Sues Tim Hortons for $500,000 Alleging ‘Superheated’ Tea Caused Second-Degree Burns

Jackaline Lansing, a 73-year-old grandmother from the small town of Rosseau, Ontario, had no idea a simple stop for coffee with her sister would send her to the hospital with second-degree burns and leave her permanently scarred and disfigured. Lansing has filed a $500,000 lawsuit against coffee chain Tim Hortons, alleging she suffered burns and…


Ontario Woman Sues Tim Hortons for $500,000 Alleging ‘Superheated’ Tea Caused Second-Degree Burns

Jackaline Lansing, a 73-year-old woman from the small town of Rosseau, Ontario, had no idea a simple stop at a coffee shop with her sister would send her to the hospital with second-degree burns and leave her permanently scarred. Lansing has filed a $500,000 lawsuit against coffee chain Tim Hortons, alleging she suffered burns and…


Tim Hortons’ Customers Accidentally Told They Won $10,000 Due to Faulty App Notification

A small number of Canadians were told they won $10,000 playing Tim Hortons’ “Roll Up the Rim to Win” game, and then found out the message was due to a technical error. The glitch, according to the coffee and donut chain, incorrectly told some customers they won a $10,000 daily prize on March 6. The…


Tim Horton’s Opens First Coffee Outlet in Pakistan

Canadian coffee chain Tim Hortons opened its first store in an upscale shopping mall in Lahore, Pakistan, on Feb. 11. The 8,000 square foot outlet offers in-restaurant seating for more than 150 customers as well as a drive-thru, in partnership with Turkish company Blue Foods Ltd. The new store reportedly created a global record, with…


Tim Hortons Brand Soup Recalled Due to Bugs

A Tim Hortons branded chicken noodle soup base has been recalled in Alberta and Ontario because it contained insects, a federal food regulator says. “Do not use, sell, serve or distribute the affected product,” the Canadian Food Inspection Agency (CFIA) said in a recall notice on Nov. 7. The soup base, which weighs 3.56 kilograms per…


Hockey Quebec Withholds Funds From Hockey Canada, Tim Hortons Pulls Sponsorship

Hockey Quebec says it has lost confidence in Hockey Canada and will not transfer funds to the national organization, while a well-known Canadian brand extended its sponsorship boycott. Hockey Quebec confirmed to The Canadian Press that its board of directors adopted a motion Tuesday night stating it does not believe Hockey Canada’s current structure can…


Tim Hortons Offers Coffee and Doughnut as Proposed Settlement in Class Action Lawsuit

Tim Hortons has reached a proposed settlement in multiple class action lawsuits alleging the restaurant’s mobile app violated customer privacy, which would see the restaurant offer a free coffee and doughnut to affected users. The settlement, negotiated with the legal teams involved in the lawsuits, still requires court approval. The coffee and doughnut chain would…


Tim Hortons App Collected Vast Amounts of Sensitive Data: Privacy Watchdogs

The Tim Hortons mobile ordering app violated the law by collecting vast amounts of location information from customers, an investigation by federal and provincial privacy watchdogs has found. In a report released Wednesday, privacy commissioners said people who downloaded the Tim Hortons app had their movements tracked and recorded every few minutes, even when the…