The Canadian Radio-television and Telecommunications Commission (CRTC) has said that it will need more time to process a request made by Telus to add a surcharge when it receives payment by credit card. Telus had wanted to begin implementing its 1.5 percent surcharge on Oct.17. The company first applied back on Aug. 8. Now, CRTC…
Telus Wants to Charge Customers a Fee for Credit Card Payments
Telus Corp. wants to pass on credit card fees to customers and plans to add a 1.5 percent “processing fee” starting this fall. In a letter to the Canadian Radio-television and Telecommunications Commission, the telecom giant says the surcharge is intended “to cover the processing costs that credit card payments incur” and would apply to…
Following Rogers’ Outage, Telus Touts Network Reliability to Woo Customers
Telus sent a marketing email to customers boasting of its “network designed with reliability in mind” days after a nationwide outage left Rogers’ customers without phone and internet connection. “Our mobile network won’t leave you hanging,” Telus said in the July 13 email. The Rogers outage began in the early morning of July 8, with both…
Telus Clocks 6.4 Percent Revenue Growth in Q1
Telus Corp. reported first-quarter FY22 operating revenues and other income growth of 6.4 percent year-on-year to C$4.28 billion. Total telecom subscriber connections grew 5.8 percent Y/Y to 17 million. In the quarter, it made 148,000 new customer additions, up 3,000 over last year, and inclusive of 46,000 mobile phones, 46,000 connected devices, 30,000 internet, 26,000 security…
Ottawa to Block the ‘Wholesale Transfer’ of Wireless Licences in Shaw-Rogers Deal
Rogers Communications Inc. said Thursday it still expects its $26-billion takeover of Shaw Communications Inc. to close in the first half of this year, even after Ottawa stated its intention to block the wholesale transfer of Shaw’s wireless licences. Federal Industry Minister François-Philippe Champagne said he shares many of the concerns expressed in recent months…
Taxpayers Should Not Compensate Telecoms if Huawei Banned: Tories
The Conservatives are calling on the federal government not to compensate Canada’s large telecom corporations with taxpayer money for choosing to install Huawei’s equipment for their next-generation 5G networks if the Liberals go ahead with a ban on Huawei 5G. “Canadians should not have to pay for the Trudeau government’s failure to make the right…
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