By Kyle Arnold From The Dallas Morning News Early January saw Southwest Airlines cutting two-thirds of its flights following an operational meltdown stemming from an arctic storm. A canceled flight often leaves passengers in a conundrum over whether to request a refund or sit and wait for the airline to put them on the next…
Garneau Directs CTA to Develop New Rules for Flight Cancellation Refunds
December 21, 2020
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Federal Transport Minister Marc Garneau is directing the Canadian Transportation Agency (CTA) to strengthen rules that require airlines to refund passengers for cancelled flights. In a statement Monday, Garneau said the pandemic has highlighted a gap in Canada’s protections for airline passengers, which weren’t designed to cover such lengthy delays. “In the event of a…
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