The federal government is looking into strengthening passenger rights regulations following extreme travel delays experienced by Sunwing Airlines customers over the holiday season, says Transport Minister Omar Alghabra. “I had a meeting with Sunwing Airlines President and his team. I expressed to him the frustration that I felt on behalf of Canadians, and I know many,…
Feds Looking to Further Improve Passenger Rights Regulations Following Sunwing Travel Delays: Transport Minister
WestJet Appeals Passenger Compensation Ruling Over Cancelled Flight
WestJet is appealing an order by the Canadian Transportation Agency (CTA) to pay $1,000 to a passenger whose flight was delayed due to staffing shortages. The Canadian airline claims it should not be held responsible for the staff shortage at the time of the passenger’s delayed flight because it was a health and safety issue. The…
Government Not Responsible for Airport Delays, Transport Minister Says
The federal government was not responsible for airport delays, which were instead caused by labour shortages and an influx of Canadians looking to travel after certain COVID-19 travel restrictions were lifted earlier this year, says Transport Minister Omar Alghabra. “I blame it on COVID,” said Alghabra while appearing before the House of Commons transport committee…
Too Early to Set a Date on Loosening Travel Restrictions: Canada’s Transport Minister
OTTAWA—Transport Minister Omar Alghabra says he cannot yet commit to a date—or COVID-19 vaccination rate benchmarks—for when so-called vaccine passports will allow Canada to ease travel restrictions. Speaking at a virtual news conference today, he says decisions around the hotel quarantine for air passengers and eventual reopening of the border will hinge on public health…
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