Category: Ofgem

Energy Bills to Fall From July After Cut to Ofgem’s Price Cap

Household energy bills in the UK will fall from July after the energy regulator lowers its price cap from the current £3,280 per year to £2,074. Ofgem said the £1,206 reduction to the cap—which will come into effect on July 1—reflects recent falls in wholesale energy prices. The price cap has rocketed from £1,162 a…


UK Launches ‘Comprehensive’ Probe Into British Gas Over Forced Prepayment Meter Installations

The UK’s energy regulator Ofgem has announced a “comprehensive, independent, and wide-ranging review” into British Gas after the firm’s subcontractors were revealed to be breaking into homes to fit prepayment meters. According to a report by The Times of London, some British Gas customers—including some who were disabled or mentally ill—had pay-as-you-go meters forcibly installed…


UK Opens ‘Comprehensive’ Probe Into British Gas Over Forced Prepayment Meter Installations

The UK’s energy regulator Ofgem has announced a “comprehensive, independent, and wide-ranging review” into British Gas after the firm’s subcontractors were revealed to be breaking into homes to fit prepayment meters. According to a report by The Times of London, some British Gas customers—including some who were disabled or mentally ill—had pay-as-you-go meters forcibly installed…


British Energy Suppliers Ordered to Suspend Prepayment Meter Installations

Britain’s energy providers have been ordered to suspend all prepayment meter installations by industry regulator Ofgem. The move comes in the wake of The Times of London investigation that revealed how British Gas customers, including those disabled and mentally ill, had pay-as-you-go meters forcibly installed in their homes. Speaking on Thursday, Ofgem chief Jonathan Brearley…


British Gas Suspends Force-Fitting of Prepayment Meters Following Report of Debt Collector Breaking In

British Gas is suspending the force-fitting of prepayment meters, the energy provider’s owner Centrica said on Wednesday after a report said its debt-collecting contractor broke into homes of  “vulnerable” customers. The UK’s energy regulator Ofgem also said on Thursday that it’s launching an “urgent investigation.” According to The Times of London, an undercover reporter witnessed agents from debt…


Ofgem’s New Rules for Energy Firms Criticised by British Gas Owner

Reforms designed to protect customers and ensure energy suppliers are resilient to market shocks have been proposed by the energy regulator, however, British Gas owner Centrica accused Ofgem of an “abdication of responsibility.” On Friday, Ofgem released fresh proposals which included stamping out the misuse of credit balances, reinforcing rules on how all domestic providers…


Energy Prices for British Households Will Rise by 80 Percent by October: Regulator

British households will face an 80 percent rise in energy prices by October, the UK energy regulator Ofgem has warned. Ofgem announced on Aug. 26 that the energy price cap for around 24 million households in England, Scotland, and Wales will rise by 80.06 percent on Oct. 1, sending the average household’s yearly bill from…


UK Energy Regulator to Revise Price Cap More Often, With Another Rise to Be Announced This Month

British homes will see their energy bills swell further this winter as the UK’s energy regulator Ofgem said on Thursday that it will announce another increase in the price cap later this month. Ofgem also said it will revise the price cap—the maximum price suppliers can charge for a unit of energy—every three months instead of…


Energy Prices Rising Faster Than Predicted, UK Regulator Warns

Energy prices have been rising faster this year than previously predicted, the chief executive of Britain’s energy regulator Ofgem has said. Speaking to the Public Accounts Committee in the House of Commons on July 11, Jonathan Brearley said that energy prices appear higher than when Ofgem made its estimate. He told MPs, “It’s clear given…


UK Energy Watchdog Eyes Changes to Price Cap Amid Energy Crisis

The British energy regulator might change the way it caps bills for households as a major spike in gas prices drives suppliers to failure. The Office of Gas and Electricity Markets (Ofgem) has given no details of what adjustments it might make to how the cap is calculated, but will set out its thinking as…