Category: British Gas

UK Launches ‘Comprehensive’ Probe Into British Gas Over Forced Prepayment Meter Installations

The UK’s energy regulator Ofgem has announced a “comprehensive, independent, and wide-ranging review” into British Gas after the firm’s subcontractors were revealed to be breaking into homes to fit prepayment meters. According to a report by The Times of London, some British Gas customers—including some who were disabled or mentally ill—had pay-as-you-go meters forcibly installed…


UK Opens ‘Comprehensive’ Probe Into British Gas Over Forced Prepayment Meter Installations

The UK’s energy regulator Ofgem has announced a “comprehensive, independent, and wide-ranging review” into British Gas after the firm’s subcontractors were revealed to be breaking into homes to fit prepayment meters. According to a report by The Times of London, some British Gas customers—including some who were disabled or mentally ill—had pay-as-you-go meters forcibly installed…


British Gas Owner Centrica Sees Profits Triple in 2022 Amid Soaring Energy Prices

Energy firm Centrica, which owns British Gas, has seen its profits more than treble in 2022 amid soaring energy prices following the Russian invasion of Ukraine. The energy giant reported underlying operating profits of £3.3 billion ($4 billion), more than triple its £948 million profits for 2021. Stripping out its Spirit Energy businesses that were…


UK Courts Ordered to Halt Cases Involving Force-Fitted Energy Prepayment Meters

One of the UK’s most senior judges has ordered magistrates’ courts to stop listing cases involving the force-fitting of energy prepayment meters in customers’ homes. Lord Justice Edis issued the direction on Monday to all court staff in England and Wales. In the letter, seen by The Epoch Times, Edis said that judges “must act…


British Energy Suppliers Ordered to Suspend Prepayment Meter Installations

Britain’s energy providers have been ordered to suspend all prepayment meter installations by industry regulator Ofgem. The move comes in the wake of The Times of London investigation that revealed how British Gas customers, including those disabled and mentally ill, had pay-as-you-go meters forcibly installed in their homes. Speaking on Thursday, Ofgem chief Jonathan Brearley…


British Gas Suspends Force-Fitting of Prepayment Meters Following Report of Debt Collector Breaking In

British Gas is suspending the force-fitting of prepayment meters, the energy provider’s owner Centrica said on Wednesday after a report said its debt-collecting contractor broke into homes of  “vulnerable” customers. The UK’s energy regulator Ofgem also said on Thursday that it’s launching an “urgent investigation.” According to The Times of London, an undercover reporter witnessed agents from debt…


British Gas Pledges to Donate 10 Percent of Profit to Struggling Customers

British Gas has pledged to donate 10 percent of its profits to help people struggling with rising energy bills. The firm said it will contribute the money to the British Gas Energy Support Fund for the duration of the energy crisis, backdated to the start of 2022, to “help the most financially vulnerable customers.” British…


UK Energy Websites Crash as Consumers Rush to Submit Meter Readings Ahead of Price Hike

Several British energy websites have crashed as customers rush to submit meter readings before the price jump which is set to take place on April 1. The websites, including those of energy firms E.ON, Scottish Power, British Gas, and SSE, were affected after experts urged households to submit meter readings to their gas and electricity…


British Gas Profits Soar Despite Energy Sector Squeeze

British Gas’s retail unit has reported a big increase in profits despite a squeeze on the energy sector which has put many of its rivals out of business. Parent company Centrica said British Gas Energy has seen a 44 percent jump in adjusted operating profit, which reached £118 million in 2021. The business said it…


Make Hydrogen in Summer to Power Britain in Winter, Networks Say

The UK could store enough power in underground reservoirs during the summer to get it through winter in the future, according to a report which backs hydrogen technology. The Energy Networks Association said that by using the spare electricity generated by wind and solar farms during the summer to create hydrogen, the UK can meet…