Category: ArriveCAN

US Lawmakers, Advocates Pushing Ottawa to Eliminate ArriveCan, Open Nexus Offices

Lawmakers and advocates in the United States are ramping up the pressure on the federal government to ease travel delays between the U.S. and Canada. The Canadian American Business Council’s new campaign, “Travel Like it’s 2019,” aims to flood federal MPs with public demands for action. It calls on Ottawa to scrap the troublesome ArriveCan…


Health Canada Defends ArriveCAN Privacy, Says Personal Info Isn’t Shared ‘Directly’ With Foreign Entities

The personal information collected by ArriveCAN from travellers upon entry into Canada is not being shared “directly” with foreign entities, according to Health Canada, but rather displayed anonymously on the web. The privacy notice of the ArriveCAN service, which the government says is mandatory to enter the country, currently makes no reference as to whether…


MPs Want Transport Minister to Testify on Airport Delays, ArriveCAN

MPs on the Transport Committee unanimously passed a motion on Monday asking for Transport Minister Omar Alghabra to testify before them to address airport delays and flight cancellations. “It’s our view that the minister should address the critical issues facing our airports so that Canadians can understand that the government is doing anything to fix…


ArriveCan: Federal Privacy Watchdog Investigating App’s Collection, Use of Personal Data

Following a recent complaint, an investigation is underway into the collection of personal data through the Liberal government’s ArriveCan app and the data’s subsequent usage, Canada’s federal privacy watchdog confirms.  “Our office has received and is currently investigating a complaint that raises concerns with respect to the collection of personal information through ArriveCAN and subsequent…


NDP MP Brian Masse Calls on MPs to Protest Feds’ Use of ArriveCan App

New Democrat MP Brian Masse is calling on parliamentarians to “speak up” against the continued use of ArriveCan at Canadian borders, saying the app will “destroy” the country’s tourism sector. Launched by the federal government in November 2020, the ArriveCan app was created as a COVID-19 screening measure that ensures arrivals are vaccinated, as well…


ArriveCan Glitch Telling Compliant Users to Quarantine Potentially Affected Thousands

Fully vaccinated travellers entering Canada who properly used the mandatory ArriveCan app were mistakenly told to quarantine this week due to a technical glitch that potentially affected thousands of users, the Canada Border Services Agency (CBSA) has confirmed. CBSA told The Epoch Times that it became aware earlier this week of a “notification glitch” with…


Vermont Librarian Helping People Turned Back at Border Due to ArriveCan Says She’s ‘Overwhelmed’

A library director in a Vermont town near the border has been going the extra mile to help people crossing into Canada who run into problems with the ArriveCan app. “This situation is out of hand for me, as all I do all day is help people turned around by CBSA,” said Sharon Ellingwood White,…


ArriveCan ‘Glitch’ Orders Compliant Canadian User Into Quarantine

A Canadian traveller who complied with the use of ArriveCan app at the border and went through without issue has nevertheless been ordered into quarantine by the government service. David Crouch of Ridgeway, Ont., told the National Post he filled out the ArriveCan app and was waved through by the border guard last week when…


Video of Elderly Man’s ArriveCan Border Woes Goes Viral

The interaction between an 86-year-old man in a wheelchair who did not use ArriveCan to enter the country and a presumed Canadian government official has been caught on a now-viral video. The fully vaccinated and double-boosted elderly man and his daughter can be seen arguing with the official about the mandatory use of the ArriveCan…


Government Misrepresenting ArriveCan App Usage Rate: Customs Officers’ Union

Numbers provided by the government to demonstrate how easily travellers have adopted the ArriveCan application to enter Canada are “absolutely false,” according to a border guard union representative. The representative, along with government officials and industry stakeholders, was testifying before the Standing Committee on International Trade on June 15, in a study on the impacts…