Within a week or two, Marriott hotels will start to post hotel rates as inclusive of mandatory hotel-imposed fees on its own website. This move represents the end of a minor skirmish in the struggle against deceptive hotel pricing—the end result of an agreement between Marriott and the state of Pennsylvania requiring Marriott to post…
Why Booking Travel on Your Phone Is a Bad Idea
Since the first iPhone launched 15 years ago, consumer shopping habits have slowly but relentlessly shifted toward mobile devices. According to a survey of 3,250 U.S. consumers from Pymnts.com, a website dedicated to analyzing the role of payments in new tech, the majority of travel service purchases (51.4 percent) were made on a mobile device…
The Worst Hidden Travel Fees and How to Avoid Them
With travel prices soaring, customers might be tempted to pick the cheapest base option they find. But the base price of airfare and hotels represents only a fraction of the total costs. A parade of add-on fees await any traveler trying to navigate the checkout process, ballooning the final price. Experts call it “drip pricing.”…
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