Tag: Airline Refunds

US Fines British Airways Almost £1 Million Over COVID-19 Flight Refunds

One of Britain’s biggest airlines has been fined almost £1 million by the U.S. government over claims it failed to pay refunds for cancelled flights during COVID-19. In legal documents from the U.S. Transportation Department, British Airways was said to have failed to “provide timely refunds to passengers” for abandoned or rescheduled flights to and…


Feds Lay out Beefed up Flight Refund Rules After Gaps Laid Bare by Pandemic

OTTAWA—The federal government is proposing new rules that would strengthen passengers’ right to flight refunds, ensuring reimbursement following cancellations made for reasons outside the airline’s control. Published in the Canada Gazette, the detailed proposal comes after most Canadian airlines held back for more than a year on refunds for trips they cancelled due to the…