Southwest Airlines says it has figured out “the root causes” of its embarrassing and costly December operational meltdown and is taking steps to prevent a repeat of the debacle. CEO Bob Jordan planned to reveal more information on March 14 at the J.P. Morgan Industrials Conference in New York, according to a statement from the…
Southwest Airlines Pilots Set Strike Authorization Vote to ‘Wake Up’ Company Officials
Southwest Airlines pilots have set a “historic” strike-authorization vote, following a lack of progress in contract negotiations and a massive operational meltdown. In a Jan. 18 announcement, the Southwest Airlines Pilots Association (SWAPA) said a vote has been set “beginning on May 1, and will ultimately give pilots the ability to strike.” The union, which represents…
Analysis: Southwest Airlines’ ‘Flightmare’ Foreseen, but Company Bosses Ignored Staff Warnings
Southwest Airlines is accustomed to soaring above its competitors. For many of its 51 years in operation, the Dallas-based airline has earned superior ratings for customer satisfaction, on-time flights, and accurate baggage handling—all delivered with a fun-loving attitude. The “maverick” airline clawed its way to the top, becoming the nation’s largest domestic carrier in 2003….
Southwest Pilots Ramp Up Strike-Vote Talk, Push for Contract ‘Guardrails’ Against Future Meltdowns
In the wake of the embarrassing, costly Southwest Airlines’ operational meltdown, its pilots are moving closer to a strike-authorization vote. Union president Casey Murray said the Southwest Airlines Pilots Association (SWAPA) has been fighting for three years to get a contract that would lock in safeguards to keep the airline’s operations on an even keel…
Southwest Airlines Unveils System Upgrades Amid Efforts to Ward Off Future Meltdowns
Southwest Airlines has created an “early indicator” system and taken other steps in its efforts to ward off a future operational meltdown. CEO Bob Jordan updated employees about the actions that company leaders have taken so far in a Jan. 13 internal memo obtained by The Epoch Times. But one of Southwest’s largest unions, which…
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