Since July, a small team of staff members at the Toronto Public Library (TPL) have been calling thousands of their senior customers to check in on them during the pandemic, and are aiming to reach 13,000 more seniors in the new year. TPL began by calling around 10,000 library card holders, mostly aged 80 and…
Toronto Library Staff Calling Thousands of Seniors for ‘Wellness Checks’ During the Pandemic
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