WASHINGTON—Amid peak summer travel, thousands of air travelers faced flight cancellations and delays this weekend and Monday as thunderstorms rolled in across the U.S. East Coast and Midwest. In addition to bad weather, a technology failing also contributed to to airline disruptions. The Federal Aviation Administration briefly paused operations at Washington, D.C.-area airports Sunday evening…
Was Your Flight Canceled Amid Bad Weather? What You Need to Know About Rebooking, Refunds and More
Southwest Promises Refunds as Airline Sees ‘Certain’ Financial Impact
WASHINGTON—Southwest Airlines promised to reimburse passengers for expenses such as hotels and car rentals in addition to refunding tickets after it canceled thousands of flights due to a massive winter storm and said there would be a still-undetermined hit to its earnings. “There’ll certainly be an impact to the fourth quarter,” Chief Commercial Officer Ryan…
Canada Goose Draws New Criticism From Chinese Regime
December 4, 2021
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Canada’s high-end winter clothing brand Canada Goose has recently drawn another round of criticism by the Chinese regime’s official media. The brand’s store in China was accused of refusing to accept product returns from Chinese consumers and causing controversy. The outside world believes that Canada Goose has become the latest foreign brand in the Chinese regime…
Ryanair Vows 5-Day Refund Turnaround After COVID-19 Criticism
DUBLIN—Ryanair on Thursday vowed to repay customers within five days for cancelled flights in a renewed customer service push after criticism about how it handled refunds at the height of the COVID-19 pandemic. The budget airline, Europe’s largest, said refunds would be processed into a new online wallet function within 24 hours of a flight…
County Treasurer-Tax Collector’s Office Seeking to Return More Than $700,000
SAN DIEGO—The San Diego County Treasurer-Tax Collector’s Office is seeking o reunite nearly $715,000 in county refunds with its rightful owners, it announced Oct. 19. Taxpayers can see if their name is on the list at sdttc.com. “With many people cash-strapped, it’s essential to return this money to the citizens of San Diego,” said Treasurer-Tax…
UK Contactless Card Payment Limit Raised to £100
Shoppers can now make payments of up to £100 ($137) with a single tap of their card. The contactless card payment limit has increased from £45 ($62) to £100 ($137), although many retailers’ terminals will need to be updated so the option will not be available everywhere immediately. It may take “days, weeks, or even…
US Probing 18 Airlines Over Delayed Refund Complaints
WASHINGTON—The U.S. Transportation Department said on Thursday it has 18 pending investigations against airlines over complaints that they failed to provide timely refunds during the COVID-19 pandemic. The department said in a report to the White House it was still reviewing 30,100 complaints involving 18 airlines out of 20 investigations it had initially opened. It…
Judge Allows Lawsuits Over University of Delaware’s COVID-19 Shutdown to Proceed
A federal judge on Friday ruled in favor of a group of University of Delaware students and their parents, allowing them to press claims that the university breached its contract and “unjustly enriched itself” by ending in-person classes and services in response to the CCP (Chinese Communist Party) virus pandemic last spring. The University of…
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