Category: consumer complaints

Transportation Department Proposes Stricter Rules for Airline Refunds Amid Surge of Complaints

The U.S. Department of Transportation (DOT) has proposed a new rule aimed at strengthening protection for consumers seeking refunds for airline tickets. For several years, the DOT has asked airlines and ticket agents to refund travelers in case of flight cancellations or significant changes to their flights. But the terms “significant change” and “cancellation” were…


Transportation Department Proposes New Rules for Airline Refunds Amid Surge of Complaints

The Department of Transportation (DOT) has proposed a new rule aimed at strengthening protection for consumers seeking refunds for airline tickets. For several years, the DOT has asked airlines and ticket agents to give refunds to travelers in cases of flight cancellations or significant changes to their flights. But the terms “significant change” and “cancellation”…